The policies are framed considering the information provided by the user that could comprise of a partner, sponsors, agents, affiliates, cardholders, clients, customers, merchants and any single person or an enterprise that furnishes information or data on Finvera.
Please be assured that protection of your personal and financial information on the web is of our primary concern. Loyalty established through trust and transparency is what Finvera stands by and considers as the first of the morals or ethics of the organization.
We hence have laid out all the policies that are laid out in terms of tracking and collection of the information and its kind on our online platforms like website and how Finvera would use the information provided in our day-to-day business processes.
Finvera fetches information from the various parties in the procedure mentioned below:
Finvera has the user register by having them to fill out the account applications, information on purchases made, chosen partnership options, affiliate options and merchant-consumer basic information for identity, like the contact details, phone and mobile numbers, email contacts, permanent and temporary address details, information on the product/services or purchases made and offered, information-technical and otherwise, credit card details, account holder and the name of the one that would execute the operations and enterprise or organization information.
Finvera requires the following information to not only complete but to validate or verify the registration process or to complete the information request from a consumer:
Name, Credit card details, Mobile/Phone number, Mail contact information and the Shipping address.
As soon as the users visit Finvera’s online platforms like the website, the IP address is automatically fetched and recorded. Also domain name through which the user lands on our pages or visits us and the page requests the user makes and the duration of the time spent on our website are all traced and documented. Please note that Finvera can only access the geographic location of the user and the Internet service provider. This limited information is also used for business data analyses.
In order to understand and implement the business analytics and the density of the users from a particular location, to better the services and understand the regions of user concentration and behavior, the information fetched through the website registration is used.
The information or the data retrieved helps Finvera measure the overall success, demographics and consumer preferences and the collective ethos which will further help in improving and enhancing our services and solutions. The information will be used to understand where best the resources or the manpower is to be employed. Feature like cookies are used to help us understand the user wants and needs, their engagement in terms of duration and interest, and the services or solutions that are used the most by them.
The sponsors of Finvera will be provided with the statistics on the aggregate of the data retrieved to understand how their advertisements are received by the Finvera audience and the number of clicks made.
To set up a merchant’s account, the merchant’s basis information is fetched. It is through this information collected can Finvera send new updates, latest services and other customizations and changes to its clients or the merchants. The cardholder’s personal and payment details through the credit card information is used to verify the identity of the user and to retrieve the details of the purchases made. Please note that all the searches are made by the user on our website through the personal identification details entered by the user will be used for Finvera operations to further enhance the customer service.
User’s data that has been provided on our website are secured and protected through appropriate firewalls and security check softwares. FIN SOL has invested in precautionary measures to safeguard the personal and financial information retrieved through the users on our website.
Users to note that the data protection laws can be applied under specific situations and circumstances concerning your personal data.
The users can request for the personal data that is used by Finvera. Write to us at info@Finvera.group And you will be given information on the data that we have fetched about you and for your assurance that it is being processed in accordance with the law. Similarly, the user holds the right to request us to remove or delete or erase the data if there are no valid reasons to operate using your data. Users can also reach out to us to make amendments in the data already provided. Requests can be made for corrections and inclusions in the personal data, which will be reflected after our background verification checks. In instances where we may not be in a position to comply with the request due to legal statutory restrictions or to abide by the local laws, the user will be informed.
The users can request to channel or share your personal data provided to us with your consent in the contract to a third party. The data will be shared and networked in a procedural and technically sound manner so that the documentations are in place. Users to note that the consent can be withdrawn at any time, but this might lead to the termination of certain services and solutions provided by Finvera. Also, the users can avail their right to manual review in case you have contradictory views.
If the user wants to know and understand the accuracy, and needs to know on whether there has been an unlawful usage or for any legal claims, then the user is free to exercise the rights to information. The user can reach out to us to restrict and suspend the processing of the personal data provided on grounds of breach of your fundamental liberty and freedom and rights. There may be instances where we may not be able to process your request for restrictions to comply with the legal statutory restrictions and to abide by the local laws of the region.
Please write us at info@Finvera.group. (or) mail your enquiries to “Postal address” to exercise your rights concerning the privacy policy. The usage of information will immediately be reprimanded once we are notified by the user except for instances where we have to abide by the legitimization and the local laws where we have been asked to process the data initially provided.
The credit card transactions are processed by third party acquirers or the financial institutions who retrieve the card holder details to check for the validity, legal enforcement investigations where presenting of information might be made mandatory for legal affairs, identification and to process the payment transactions for the merchants. Finvera acknowledges information that might be required for court orders/Warrants/Subpoenas that might be related to the merchants, partners or visitors.
Please note that Finvera holds the right to access and share the information with law enforcement agencies, in case the user is in violation of the contract or has involved in illegal activities without court orders and warrants and Subpoenas.
In case of disputes and contradictions between the merchant and the purchaser, Finvera holds the right to provide basic merchant information like the contact details, website address and administration contact.
Users to note that the personal data is shared with the third parties only in case of agreed intrinsic business collaborations and partnerships. Finvera further links to a variety of websites but do not hold the accountability for their privacy contracts and how the information provided to them might be used. Finvera does not hold the responsibility for the usage of personal information by the third parties and the linked websites. Users are advised to immediately write to………. in case there has been a breach of trust and unsolicited emails from the merchant party.
Finvera team of technical experts are incessantly working on bringing new technology in place to create stringent firewalls to protect purchasers and merchant’s personal and financial information through authenticated technology certificates, encryption technology.
Please reach out to your assigned account executive for assistance if you have any questions or suggestions.
Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. This text includes the corrigendum published in the OJEU of 23 May 2018. The regulation is an essential step to strengthen individuals’ fundamental rights in the digital age and facilitate business by clarifying rules for companies and public bodies in the digital single market. A single law will also do away with the current fragmentation in different national systems and unnecessary administrative burdens.
As per Article 2(1) of the PDPL, all businesses registered in the UAE that are processing personal data of data subjects inside or outside the UAE are supposed to comply with the PDPL. Moreover, companies that are collecting data on UAE residents on behalf of other organizations have to follow this law just the same. Under Article 2(2), there are certain entities exempt from the provisions of the new law, such as government data, public entities’ data, health and credit data subject to their own dedicated legislation, and most importantly, entities established within the free zones such as the DIFC and ADGM that have their own data protection laws.
Businesses that are part of the Dubai International Financial Centre (DIFC) and Abu Dhabi Global Market (ADGM) free zones but process data on behalf of companies that are not a part of the DIFC and ADGM are also covered by the law in limited cases.
The website will not provide any services or products to any Office of Foreign Assets Control (OFAC) sanctioned countries in accordance with UAE law .
Terms & Conditions: Governing Law and Jurisdiction, Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE .
The Guide to the UK GDPR is part of our Guide to Data Protection. It is for DPOs and others who have day-to-day responsibility for data protection. The general data protection regime that applies to most UK businesses and organizations. It covers the UK General Data Protection Regulation (UK GDPR), tailored by the Data Protection Act 2018.It explains each of the data protection principles, rights and obligations. It summarizes the key points you need to know, answers frequently asked questions, and contains practical checklists to help you comply. Where relevant, this guide also links to more detailed guidance and other resources, including ICO guidance and statutory ICO codes of practice. Links to relevant guidance published by the European Data Protection Board (EDPB) are also included for reference purposes.
The Gramm Leach Bliley Act (GLBA) (15 U.S. Code § 6802(a) governs the protection of personal information in the hands of banks, insurance companies and other companies in the financial service industry. This statute addresses “Non-Public Personal Information (NPI), which includes any information that a financial service company collects from its customers in connection with the provision of its services. It imposes requirements on financial service industry companies for securing NPI, restricting disclosure and use of NPI and notifying customers when NPI is improperly exposed to unauthorized persons.
This is regarding the collection of data and documentation of the data fetched of the global users. The users can avail the rights prescribed under the global Privacy Act. An global citizen who uses our services can raise issues and grievances in case there has been a breach of privacy using your personal information provided at the time of registration. Finvera, on receiving the notification will immediately employ teams to resolve the concerns.
Due to the incessant development in technology with innumerable changes and to further keep in pace with the ever-changing technology, the privacy policies are subject to amendments; also, to comply with the legal applicable laws and regulations. The users will be informed prior to the date of effect of the amendments. The users are requested to follow and abide by the laws of the local bodies or the region they are a part of.
STRAIGHFORWARD & LUCID PROFESSIONAL RELATIONSHIP IS WHAT WE VOUCH ON.
By operating, browsing, surfing and navigating the website and by availing (or) purchasing (or) selling the tools & services, information and solutions through our online platforms, you are in agreement, acceptance of and adhere to the following terms, policies and notices of Finvera. It is of utmost importance that the associates and the users of our online platforms, specifically website, abide by the terms, policies and notices for Finvera’s unfailing, reliable professional service.
If the users or the consumers do not wish to agree, abide by and accept by the terms of use, we request you to refrain from using FIN SOL’s online platforms, specifically, our website.
Finvera is an online global payment processing enterprise owned by Finvera group (“we”). We are regulated by the UAE Authority of Finance as an online and electronic payment gateway company of the registration number ——- and our registered office houses at Al Zarouni Business Centre – 1st Floor #1006 – 1 Sheikh Zayed Rd – Al Barsha – Dubai – United Arab Emirates.
It is under the ownership of Finvera and its licensing authorities, all of the content, information, services, solutions, products, graphical representations, text, software applications, technicalities, reports generated, varied interfaces and data accommodated on the website as it appears or is furnished by us.
It is under the ownership of Finvera and its licensing authorities, the trademarks, titles, logos, name of the organization, names of the services & solutions, references and hyperlinks, including the latest and upcoming content accommodated on the website as it appears or is furnished by us.
FIN SOL holds the ownership of all the content, information and data that has been published on our website. We own all the applicable copyrights and permissions and license of the intellectual properties on our website. Copyrights laws is applicable on all of our content produced and all our rights are reserved.
The user is allowed to print or downloading any of the information from any of our links or embedded pages on the website for personal consumption and spread awareness to information posted online. However, please note that the user is not allowed to amend or make any personal changes to the format and the layout of the materials that have been printed or downloaded. No illustrative drawings, graphic materials, new photographs, audio or video is to be presented with the material that is downloaded or printed. Due credit has to be acknowledged and also mentioned in the digital information used.
Adequate licence has to be received from Finvera if the content taken is to be used for commercial purposes.
Failure in adhering to respecting our intellectual property right will lead to termination of services offered and also lead to your right to use our website immediately and the due course of law will be taken to destroy the plagiarized content or return the content that has been used for unacceptable purposes.
Also, the merchants must at all costs try to maintain the trade confidentiality to make optimum business out of our services.
Finvera Cannot Be Held Responsible For The Dependability, Accuracy And Reliability Of Any Advice, Recommendation Or Statement Or Even An Opinion Offered By Other Parties Except For Finvera And The Legal Implications Of The Local Law. It Is Under No Situation Or Circumstance Will Finvera Be Held Responsible For The Losses Incurred Or Damage Suffered Due To User’s Reliance On Other Party’s Suggestion And Opinions.
No Refunds Will Be Processed By Finvera Post The Duration Of 180 Days From The Date And Day Of The Transaction Made. By Adhering And Agreeing To Make Use Of Finvera’s Services, You Thereby Agree To Process The Returns Of And Refunds Or Adjustments Or Any Form Of Selling And Purchasing Through The Merchant Websites That Is In Accordance With This Agreement Of Terms And Service And The Privacy Policy And The Financial Institutions’ Rules, Regulations And Instructions Of The Payment Modes Offered.
Certain products or services may be available exclusively online. These products or services may be of limited quantities and are subject to return or exchange only according to our Return Policy.
The amount of the refund/adjustment must include any associated taxes required to be refunded and cannot exceed the amount shown as the total on the original sales data except by the exact amount required to reimburse the Customer for postage that the Customer paid to return the merchandise. If the Customer accepts returns and makes an uneven exchange of Products (e.g., the sales price is not the same), you must issue a credit for the total amount of the Products being returned and the Users must made a new sale for any new Products. Please be aware, that if your refund policy prohibits returns or is unsatisfactory to the Customer, you may still receive a chargeback relating to such sales transactions.
FIN SOL IS NOT OBLIGED TO INFORM OR NOTIFY OF THE CHANGE IN CONTENT OR GRAPHICS OR PICTURES OR ILLUSTRATIONS ON THE WEBSITE. FIN SOL CANNOT BE HELD RELIABLE FOR ANY FORM OF UNAUTHORIZED USAGE OR UNLAWFUL REPRODUCTION OF THE INFORMATION BELONGING TO THIS WEBSITE. UNDER NO CIRCUMSTANCES OR SITUATION WILL FIN SOL, ITS ASSOCIATES, CLIENTS, CUSTOMERS, AGENTS, MERCHANTS, DIRECTORS, EMPLOYEES OR EXPERTS AGENTS SHOULD BE HELD RESPONSIBLE FOR LOSSES INCURRED AND DAMAGES DUE TO EVENTS BEYOND CONTROL, NATURAL CALAMITIES, HACKING, DATA CORRUPTION, VIRUSES, TECHNICAL ERRORS OR PERSONAL INJURIES OR RECOMMENDATIONS MADE BY THIRD PARTIES OR THE INEFFICIENCY OF UNDERSTANDING THE COMPLEXITY AND THE USE OF THE INFORMATION PROVIDED ON THE WEBSITE.
*We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
All of the payment transactions made with respect to refunds and Chargebacks shall be solely the merchant and acquirer responsibility and Finvera shall not be held liable for any claims, disputes (or) penalties which may arise relating to refunds or Chargebacks to you or the purchasing party. You shall indemnify Finvera group in respect of any claims, disputes, penalties, costs and expenses arising directly or indirectly in relation to refunds or Chargebacks for all Transactions initiated and instructed through the Merchant Site.
Please note that Finvera, Acquiring Bank and Nodal Bank reserve the right to reject payments with respect to any Customer Charge for reasons including but not limited to unlawful, erroneous transactions, Chargeback, refunds, fraudulent & suspicious activities, card authentication and authorization issues, overpayment made due to mathematical errors or otherwise, penalties incurred, transactional glitches, issues related to delivery, customer charge (or) product (or) if the Transaction was not made in accordance with the requirements of Finvera and/or the Acquiring Banks and/or Card Association.
In the event of rejection of payment with respect to Customer Charge, Chargeback, refunds or other Outstanding Amounts due to Finvera, Acquiring Bank and/or the Customer by you, FIN SOL and/or the Acquiring Bank reserve the right to reverse the credit given to the Merchant Bank Account or set-off the payment amount rejected, Chargeback (or) refund or the Outstanding Amount against Settlement Amount payable to you. Finvera and/or Acquiring Banks may also deduct the payment amount due from future Settlement Amounts payable to you with respect to subsequent transactions.
All Settlement Amount due to you under this Agreement may be suspended or delayed till such time as Finvera, the Acquiring Banks and/or nodal bank deems fit, if
By agreeing to these Terms of Service, we believe that you have at the least reached the accepted age of majority in your state or province of residence and we have been granted your consent to allow any of your minor dependents to avail services, solutions and information use this site.
User is solely responsible for the configuration of the software of the system in use, the information technology and the computerized languages and programmes to navigate and use our website. The user must install adequate virus protection softwares for Finvera cannot always promise the website to be virus or bug free at all times.
Finvera does not allow unlawful (or) unacceptable (or) unauthorized use of any of our content or services. It does not allow transmission of Trojans, bugs, worms, errors, logic bombs or viruses and any other activities undertaken to malign and damage the technicalities of our website and reputation of any form. Users pleading guilty for the violation of local laws or patents or copyrights will have to face immediate termination of our services and legal actions that we will initiate due to breach of trust.
Finvera cannot be deemed liable for any form of inaccuracy or incompleteness of the data or the current relevance of it. The content provided on the website is for general consumption and not for sole reliance for making financial decisions or otherwise. The responsibility for checking the credibility and to monitor changes occurred on our site is up to the users or consumers
It is of our primary concern to take care of all the data with utmost fairness, sincerity and security. Any of the information or data that is being fed on our website will be consumed for our business analysis purposes to improve or update our services but with due accordance with the privacy policies in place
Finvera holds the relevant rights to withhold services and also can terminate services at any time of the contract and for any reasons without having to provide an explanation for doing so.
The captions, titles and headings used in the terms does not restrict or limit or affect the terms and policies and notices in any form and have been used for clarity, convenience and understanding. The user shall not reproduce, plagiarize, sell, manipulate or exploit access to the service or the information provided by us without adequate permissions in written are sought.
User content (excluding personal financial information such as the credit card details), is subjected to transfer without encryption and involve–
Important notice: Please be assured that the Credit card information is always encrypted during the transfer over and across online networks.
Having said that, the user also has the liberty to terminate the Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
The monetary value of our services, solutions and products are subject to changes without prior notice. Finvera reserves the right to amend, modify, alter or discontinue any of the offerings or information without notice and is thus not liable to the users of the website.
The password and a unique identification code provided to the user at the time of registration or be it any form of information provided for various reasons of security must not be disclosed to any of the third parties. Information like the personal data and our communication process must be kept confidential to avoid fraudulent activities and financial crimes.
A failure to do so will lead to termination of services for the users or the consumers failed to abide by the ground rules set for the protection and safety of the users.
In case your user and password information has been leaked (or) if the user suspects that the personal data has been shared without consent the Finvera authorities must be duly informed and relevant actions be taken.
Please immediately reach out to us info@Finvera.group stating “Password Confidentiality in Danger”
Users to note that every efforts and attempt has been made towards displaying the exact features of the product like the color shades and the photography of our products. However we cannot guarantee the accuracy of user monitor and its display.
We are under no obligation to limit the sales of our offerings to a person, geographical region or a jurisdiction. Also, we hold the rights to limit the manufacture or making of products and services or to decide on the quantity. Any offer for any product or service made on this site is void when prohibited. We do not guarantee to meet your expectations or expectance of the quality of products and services.
We do not warrant that the results that may be obtained from the use of the services will be accurate or reliable.
Users to note that Finvera reserves the right to refuse any order that has been placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same invoicing and /or shipping address.
In instances of changes in the order or cancellations, Finvera will inform on this to the purchaser via email and/or the invoicing address and the phone number provided while ordering the services. Finvera holds the right to prohibit orders that, in our sole judgement, appear to be placed by distributers, resellers and dealers.
The user is required to furnish latest, accurate and complete purchase and account details that has been made on our online platforms or the online store. The user must regularly update the account and other relevant details like the email contact, credit card details and expiry dates to help us help you complete your transactions and contact you when necessary.
The users must not attempt to gain illegal or prohibited entry in to our systems and IP addresses. Trespassing these digital walls would lead to various levels of penalties, the lowest being, if you are found guilty of “unauthorised access to a computer”), this will lead to a penalty of over two years of imprisonment and a local currency of 5000 as fine imposed for the breach. Computer related crimes can lead to imprisonment of up to 10 years.
Finvera does not hold any responsibility for providing the users with third party tools nor do we monitor any inputs.
A fraction of our content, services and products might include materials from third-party associates. The links provided by the third-part dealers would direct you to pages or web platforms that are not affiliated to us. Hence, Finvera cannot be held responsible for the evaluation or scrutiny and the accuracy or relevance of data, products or services made available on those links. Any complaints and grievances with regard to those hyperlinks and embedded links promising services, products or information must be taken to the third parties involved.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium, any of the comments that have been provided to us. We are and shall be under no obligation
We may, but have no obligation to monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
The user must agree that the comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. The user must further agree that the comments made will not contain libellous or otherwise unlawful, abusive or obscene material. We take no responsibility and assume no liability for any comments posted by the user or any third-party
Furnishing of personal information through our online platform is governed by our Privacy Policy.
Occasionally, there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. FIN SOL reserves the right to correct the errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the eervice or on any related website is inaccurate, at any given time without prior notice (even after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, the users are prohibited from using the site or its content in case of the below instances—
The user must be aware that we might terminate the services from time to time for indefinite periods of time or could also cancel the services at any time due to unforeseeable circumstances without prior notice. The user must be in agreement with this to avail our services. The services, products and solutions delivered to you are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Under no instances should the Finvera, Managing Directors, Officers, Employees or Associates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
The user must agree to indemnify, defend and hold Finvera and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees to be harmless from any claim or demands, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
During unlawful circumstances, where the provisions are void or unenforceable, those provisions shall be removed and the usage ceased fully abiding by the local laws. The terms of service will then go through a dynamic change by removal of these unlawful provisions. However, users to note that such determination shall not affect the validity and enforceability of any other remaining provisions.
Questions about the Terms of Service should be sent to us at info@Finvera.group. Finvera assures that the complaints and grievances are resolved in a timely manner. However, the period of resolutions depends upon the gravity of the world situation and the nature of the complaint.
One actions are taken to resolve the issues and the issues are resolved, the user must prompt the authorities at Finvera. Finvera needs to be informed, if otherwise.